In this thought-provoking TED talk, former CEO Margaret Heffernan, author of "Willful Blindness," explains how disagreements in the workplace can actually be of benefit. As Heffernan herself puts it, "The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to."
Watch this TED talk below and see if you've been turning a blind eye when it comes to matters of conflict avoidance.
